Door Supervisor Training

Door Supervisor Training

 

 

 

 

Course Dates: 12th till the 15th March 2012 (next available spaces)

(Venue: Cardiff

Door supervisors already working in licensed retail or wishing to start work in the industry are required to satisfy the training and qualification criteria defined by the SIA (Security Industry Authority) Licensing Scheme.

The SIA National Certificate for Door Supervisors – Licensed Premises is primarily knowledge based. Additional modules, however, are primarily skills based.

Aim: To introduce door supervisors to the leisure and security industries.

Objectives:

Unit 1 Working in the Private Security Industry

Total Guided Learning Hours: 10

Learning Outcomes are to understand:

  • the purpose and main features of the private security industry
  • the legislation that is relevant to people working in the private security industry
  • relevant aspects of health and safety in the workplace
  • how to apply the principles of fire safety
  • how to deal with non-fire-related workplace emergencies
  • the principles of effective communication and customer care in the private security industry

Unit 2 Working as a Door Supervisor

Guided Learning Hours: 10

Learning Outcomes are to understand:

  • the behavior appropriate for individual door supervisors, as defined by the Security Industry Authority’s (SIA) Standards of Behavior
  • the elements of civil and criminal law relevant to door supervisors
  • search procedures and the reasons for having them
  • the powers of arrest and related procedures
  • relevant drug legislation and its relevance to the role of the door supervisor
  • incident recording and crime scene preservation
  • licensing law and social responsibility
  • be able to follow procedures for emergency situations

UNIT 3 Conflict Management for the Private Security Industry

Guided Learning Hours: 8

Learning Outcomes are to understand:

  • the principles of conflict management appropriate to their role
  • how to recognize, assess and reduce risk in conflict situations
  • how to communicate effectively in emotive situations and de-escalate conflict
  • how to develop and use problem solving strategies for resolving conflict
  • good practice to follow after conflict situations

UNIT 4 Physical Intervention Skills for the Private Security Industry

Guided Learning Hours: 10

Learning Outcomes are to:

  • understand physical interventions and the legal and professional implications of their use
  • reduce the risk of harm when physical intervention skills are used
  • use non-pain related physical skills to protect yourself and others from assault
  • use non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills
  • understand good practice to follow after physical interventions

To book this course Please call 029 20757578 or e-mail info@primusgroup.co.uk